CRMdocvivo
Clinics and private practices

Clinic management, from the first message to the operation report

Clients who write on Instagram and WhatsApp don't get lost: they reach the right representative, receive their offer, and their appointment goes into the calendar. Their file and report sit on the same record.

  • Inbox
  • Capacity-aware calendar
  • Client file
  • Operation report
Clinic management, from the first message to the operation report
01

Clients from social media, in one inbox

Instagram DMs, Facebook Messenger and WhatsApp messages land in one inbox. Submissions from Meta lead forms automatically become potential records, and each message is assigned to a representative who speaks its language.

Clients from social media, in one inbox
02

A capacity-aware appointment calendar

The calendar respects capacity per location, doctor and operation type. See appointments awaiting approval separately, and define working hours and closed days. You can also export appointments to Google Calendar.

A capacity-aware appointment calendar
03

Client file and medical information

ID details, documents, allergies, medications, health history and previous operations are kept in the client file. Daily tracking values and reminders live on the same record.

Client file and medical information
04

Operation reports and AI translation

Generate operation reports from templates. AI translates the report into the client's language with attention to medical terminology, and a writing assistant is available in report templates.

Operation reports and AI translation
05

Automatic reminders and follow-up messages

Set up WhatsApp message sequences for before and after appointments: text, voice messages, images or documents go out on time, in the client's language.

Automatic reminders and follow-up messages

Also included

Turkish Ministry of Health integration module

Offered as an add-on module, the Turkish Ministry of Health integration covers the SYS (e-Nabız), SKRS and e-Rapor services. Talk to our team about setup and activation.

Other industries

Frequently asked questions

Are appointment reminders automatic?

Yes. You set up WhatsApp follow-up sequences for when an appointment is created and for before and after it; text, voice messages, images or documents go out on time, in the customer's language. Email can also be used for notifications.

Is there a Turkish Ministry of Health integration?

The Turkish Ministry of Health integration is offered to clinics as an add-on module and covers the SYS (e-Nabız), SKRS and e-Rapor services. Talk to our team about setup and activation.

What AI features are there?

There's an AI assistant that works inside the CRM, and AI translation for operation reports that pays attention to medical terminology. You can also use a writing assistant in report templates.

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